Frequently asked questions.

24/7 self check-in via smart lock. We send your personal code on arrival day.

You receive the smart-lock code 24 hours before arrival via WhatsApp. The front door and the unit use numeric codes — no physical keys to pick up.

Yes — 24/7 check-in at no charge. Late flights or 3 AM arrivals work just as smoothly as business-hour arrivals.

Yes — 200 Mbps symmetric fiber in each unit. Verified speed — built for HD video calls and heavy file uploads.

Initial cleaning included. For 14+ night stays we offer mid-stay cleaning at extra cost. Long stays include weekly linen change.

Yes, subject to availability. Please confirm the day before via WhatsApp.

No smoking indoors ($5,000 MXN / ~$280 USD fine if smoke is detected). Designated outdoor areas are available.

We don't accept pets at this time.

Each unit accommodates up to 4 guests. Day visits are welcome; overnight guests require approval.

Utilities, WiFi, linens and towels, amenities, coffee, salt, and basic cooking oil.

Yes via Airbnb or Booking. For direct reservations: domestic or international bank transfer, or cash on arrival by prior agreement.

Yes, we issue CFDI tax invoices directly under our RFC with full corporate billing details. Request at booking.

For direct reservations we request a refundable deposit equivalent to 30 % of the total stay. Airbnb and Booking reservations follow their own policies.

Direct reservations: see our Cancellation Policy. Airbnb and Booking reservations follow the policy shown on the platform at booking time.

For direct reservations cancelled with less than 15 days notice: the deposit and first night are non-refundable. See Cancellation Policy for full details.

Yes. Monthly rates are meaningfully lower than per-night rate × 30. Stays of 14, 30 or more nights qualify for preferred rates.

No rigid minimum, but we prioritize 14+ night stays. Shorter stays are available at a higher per-night rate.

Yes, subject to availability. Let us know as early as possible — executives on assignment frequently extend 1-2 weeks.

Yes. For companies with recurring relocations we offer framework rates with monthly CFDI invoicing. Contact us via WhatsApp.

Yes — private on-site parking included at no extra cost, assigned to each unit.

Casa Pitic is 9.7 km from Ford HSAP, 15-20 minutes by car in normal traffic.

Colonia Pitic is an established residential neighborhood, one of the safest in Hermosillo. Interior street, resident neighbors, neighborhood watch.

Uber/Didi: $250-350 MXN ($14-20 USD), 15-20 min. Official taxi: $400-500 MXN. Car rental at HMO: $35-65 USD/day. Full guide on The Neighborhood page.